How will my order be packaged?

After careful consideration we have adopted a policy of eliminating plastic bags for orders which can be shipped safely in a cardboard box alone.

This policy has been in place for several years and has not resulted in increased incidences of damage or soiling. Since implementing this policy we have saved the environment from the manufacturing and disposal of more than 40,000 plastic bags.

Only items which are at particular risk (such as pure white fabrics), or which contain multiple parts, are sealed in a plastic bag before they are boxed.