Shipping & Delivery FAQs

  • Shipping Charges & Shipping Methods FAQs

    Does Barnett offer Free Shipping? Get free shipping on orders over $100 with coupon code FREESHIP100. Offer limited to orders with a shipping cost under $40; orders cannot be split into multiple shipments to qualify. Learn More How do I get Flat Rate Shipping on my order? Flat rate shipping i...

  • Carbon Neutral Shipping

    What is Carbon Neutral Shipping? From the transportation involved in delivering goods to your doorstep to the energy consumed by computers processing online transactions, the carbon footprint of our digital shopping habits is significant.  A carbon footprint measures the total amount of greenhou...

  • How will my order be packaged?

    After careful consideration we have adopted a policy of eliminating plastic bags for orders which can be shipped safely in a cardboard box alone. This policy has been in place for several years and has not resulted in increased incidences of damage or soiling. Since implementing this policy we h...

  • Shipping Problems FAQs

    I received a notification that my order was delivered, but I don't have my package. Unfortunately, it's not uncommon these days to receive an errant order delivery notification. Investigative journalists report that 10-20% of packages reported as "delivered" are actually still at the carrier shi...

  • Where is my order?

    Unfortunately, it's not uncommon these days to receive an errant order delivery notification. Investigative journalists report that 10-20% of packages reported as "delivered" are actually still at the carrier shipping facility. If you received a delivery notification, but don't have your package,...

  • What can I do if my order was shipped Signature Required but I won't be home for delivery?

    If your shipment was shipped Signature Required, or if the carrier felt that it was unsafe to leave the package at your address, you can use the tracking number to make alternative arrangements with the shipper.  Such arrangements may include having the package delivered at a scheduled date and t...

  • What should I do if my package was rained on after delivery?

    It can be disappointing and inconvenient to find your package has been rained on after it was delivered, but the good news is, all of our products can survive a rainy delivery day without harm. To prevent damage to your items, remove them from the wet packaging immediately. If the cardboard was ...