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Check Your Order Confirmation
Please check your order confirmation right away to be sure everything on your order is correct. If you accidentally ordered the wrong size, color, or quantity, or gave us the wrong address, we need to know before your order ships, otherwise you would be responsible for any shipping costs, return shipping costs and/or re-shipping costs.
Inspect Your Shipment
As soon as your order is delivered, please open the box and inspect everything to be sure your order is complete, correct, and free of flaws. Please don't assume the order is ok just because the box looks fine; shipping carriers have been known to repackage damaged shipments in a fresh box without informing the sender or receiver. Please contact us right away if there's anything wrong with your order! If we've made a mistake we won't be satisfied until we make it right.
Don't Remove the Tags
Please don't remove the tags or let the item get dirty before you decide if a return will be necessary. If you need to try a cushion on a chair or stool, be sure it's dry and clean first.
Breaking In
After your cushions arrive, they may appear smaller than advertised, or unevenly filled. Don't worry! They may have gotten slung around in the back of the shipping truck, but they'll recover! Just gently tug outwards on the corners, then sit on the cushions to allow the shredded foam fill to distribute evenly. It may take a little while, but with regular use, your cushions will bounce back to their full size and proper shape.
Save the Care Instructions
Please read the care instructions on the label before cleaning. We recommend that you save the label for future cleaning, these cushions will last for years.
Write a Review
Please come back and review the items you purchase so other shoppers will know how great we are ; ) If we grow big enough maybe we'll be able to offer free shipping someday, wouldn't that be nice?